KABOOKE SUSHI INC currently ships only to addresses located within the United States. We do not provide international shipping services at this time, and any orders placed with non-U.S. addresses cannot be fulfilled through our website. We continually focus on providing efficient and reliable shipping services for our domestic customers, ensuring that orders are processed and delivered accurately and securely.
Once your payment has been successfully completed and confirmed, we will begin processing your order within a reasonable timeframe. The actual processing time may vary depending on factors such as order volume, inventory availability, product preparation, and other operational considerations. We make every effort to process and ship orders promptly while ensuring that products are carefully packed to prevent damage during transit.
Shipping costs are calculated automatically based on your order details, shipping address, and the shipping method selected at checkout. These costs are clearly displayed during the checkout process so that you are aware of any applicable charges before completing your purchase. We select appropriate shipping methods that are designed to ensure timely delivery and the safety of your items, while also providing tracking information whenever possible.
After your order has been shipped, we will provide tracking information that allows you to monitor the progress and current status of your package. This tracking information can be used to estimate the expected delivery time and to identify any potential issues during transit. Please note that while we make every effort to ensure timely delivery, actual delivery times may vary due to factors beyond our control, including, but not limited to, weather conditions, public holidays, carrier delays, or other unforeseen events that may affect the transportation process.
If any issues arise during shipping—such as a lack of tracking updates, suspected loss of the package, or other concerns—you are encouraged to contact our customer service team as soon as possible. We will work with the shipping carrier to investigate and resolve any issues and will provide assistance in tracking, locating, or recovering your shipment whenever feasible. While we make every effort to assist, the customer remains responsible for ensuring that the shipping address provided is accurate and complete.
Customers are responsible for any additional costs incurred if a package cannot be delivered due to an incorrect, incomplete, or undeliverable shipping address, or if the package is returned to us by the carrier for any reason. To help avoid such situations, we strongly recommend that you carefully verify all shipping information, including street address, apartment or unit number, city, state, and ZIP code, before completing your order. Correct and accurate information ensures smoother delivery and reduces the likelihood of delays or additional charges.
Our goal is to provide a reliable, transparent, and convenient shipping experience for all customers. By clearly outlining our shipping procedures, responsibilities, and recommended practices, we aim to ensure that your order reaches you safely and in a timely manner. Should any questions or concerns regarding shipping arise, our customer service team is always available to provide assistance and guidance.